Latest Commissioned Rehabilitative Service Contracts awarded

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Latest Commissioned Rehabilitative Service Contracts awarded

Contracts for commissioned rehabilitative services (CRS) under the new Dynamic Framework (DF) have been awarded for Women’s Services. These follow recent awards for Education Training Employment, Personal Wellbeing and Accommodation.

You can find a full list of suppliers here on the Welcome Hub and on the NPS Intranet (Only viewable on MOJ equipment).

The programme team is now working with the successful bidders to ensure they are ready to deliver services from day 1 of our new Probation Service.

A key part of our Reform Programme, commissioned rehabilitative services are designed to be responsive, flexible and support Probation Practitioners in getting the best outcomes for people on probation.

There’s more on Commissioned Rehabilitative Services and the Dynamic Framework here on the Welcome Hub. This information is also available on the NPS Intranet (Only viewable on MOJ equipment).


Jargon buster 

Commissioned Rehabilitative Services: All rehabilitative services which NPS funds and commissions but are delivered by organisations other than the NPS

Dynamic Framework: The primary mechanism regions will use to commission those services, e.g. Accommodation

CRS Refer and Monitor: The tool that practitioners will use for simple referrals and information exchange

How to access MyLearning

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How to access myLearning

Last update:  26 November, 2021

NB:  Email address in SOP

It is important that your SOP (HR) record is showing your correct email address.  If you make requests to SSCL for myLearning passwords etc the automated response will be sent to the email address on your SOP record.  Your employee number (or username) is nms followed by six numbers ie nms123456 (case sensitive).  Go to SOP to ensure your email is correct and follow the instructions below:

Enter your employee number/username (it is the same thing and case sensitive) >> My Personal Information and under My Details you will see your email address (first.surname@justice.gov.uk)

Learning records and myLearning

myLearning is where you can view your learning record and all available courses.

In the case of transitioning staff, we recognise all learning previously completed which means you only need to complete what is outstanding in your learning pathway.

Staff with existing access to myLearning

For some staff who had set up myLearning accounts prior to transfer, we were able to identify those accounts and match them to an individual transferring into the Probation Service to create a new learning profile.

The front screen for myLearning for these people will look like this.  Please continue to use the log in name created prior to transfer.  The record of learning should reflect learning done prior to and following transfer.

Screen shot of myLearning login page

Employee number (e.g. nms12345678 with nms in lower case).

NB:  If you’ve forgotten your password use the ‘Forgotten…’ under the login button.

Useful videos

Guide on how to log on to myLearning

Guidance for Line Managers on how to view team records

Guidance for Line Managers on how to view the line manager dashboards

Staff without an existing myLearning account

If you did not have an account previously, or we were not able to match your account, you will have received new log in details to use your nms employee number (e.g. nms12345678 with nms in lower case).

For those staff who received new account details, but who also had a CRC account the two accounts will need to be merged.  You need to email training-services-delegate-management@gov.sscl.com giving details of your old account log in and also your new nms employee number and they will be able to merge your accounts.  Once you have done this, when you next log on to myLearning all the learning you have completed, using either of accounts, will be recorded on one single record.  Going forward you just need to continue to use your nms number to log onto myLearning.

If you are unsure if you need your account merging or have lost the original email you will be able to confirm that you are logging in correctly by looking at the homepage.  If when you log on you see the image below this indicates you need to have your old account merged with your new account detail. You will need to contact SSCL, following the instructions above.  They will also be able to perform a password reset on your new account should you require it.

Help and queries

Guidance videos and Job aids are available on myLearning under the ‘Help’ section and further information about myLearning can be found on myHub at myLearning.

Jo Farrar and Amy Rees introduce the TOM

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Jo Farrar and Amy Rees introduce the Target operating model


Today (9 Feb) marks an important milestone for HMPPS as we publish our Target Operating Model.

Jo Farrar, HMPPS CEO, and Amy Rees, Director General for Probation and Wales

It describes how our probation services will be run as we start to implement our reforms from 26 June 2021. (This will mark the day when we will formally integrate Community Rehabilitation Company and National Probation Service colleagues into a new unified probation service.)

The model will establish a strengthened and inclusive probation system. One that will enable us to deliver the HMPPS vision of working together to protect the public and help people lead law-abiding and positive lives. It will mean a better experience for our staff, service users, delivery partners and the public.

Our plans, supported by an extra £155 million of funding a year, will allow us to implement improvements over the next few years. Some changes, such as the new regional structures are already taking shape. Others, such as work on our estate, will take longer.

We’d encourage you to read the Target Operating Model executive summary. You can also explore areas of relevance or interest to you in the full operating model.

With all of us focused on providing the best service we can during these difficult times and with many of you working flat out to ensure the safety of the public and those under our supervision, this is an exciting development and offers a bright light for our probation services as we emerge from the shadows of COVID-19. We are wholeheartedly committed to delivering these important reforms while also ensuring we continue to support you through these changes and minimise any disruption to services.

Supporting you through transition

Over the coming days and weeks we will be exploring some of the core areas of our new probation services and sharing further details on what these changes mean for you. The Welcome Hub will continue to provide a host of information as we edge closer to 26 June 2021.

We’d like to thank all those involved in bringing our plans to the next stage and to you all for your ongoing hard work and commitment to your roles during the current crisis.

Look out for further updates on our progress as we continue to build a probation service not just fit for today, but fit for the future and one in which we can all share enormous pride.

With best wishes.

Jo Farrar, Chief Executive, HMPPS
Amy Rees, Director General, Probation and Wales

Don’t have time to read the TOM at the moment?

Check out the quick overview of the TOM and its key areas on the Our new operating model pages.

Three key areas for interventions suite

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Three key areas for interventions suiteProbation Officer with Service User

Structured Interventions in the three key areas of Attitudes, Thinking and Behaviour, Emotional Management and Domestic Abuse will form part of a suite of interventions available to the Probation Practitioner, alongside Accredited Programmes and Toolkits.

CRC interventions review

Current Structured Interventions delivered by CRCs are being reviewed by the National Effective Interventions Panel (EIP) for approval for delivery in the Unified Model. The EIP has so far considered over 40 different Structured Interventions and a review is now taking place of those which have been identified for approval/conditional approval.

Next steps

Further work is now required to develop the content and materials and remove duplication between interventions with a similar offer. This will ensure that Structured Interventions provide an evidence-informed and effective offer to support service users which can be evaluated.

Structured Interventions currently delivered by CRCs in these three areas will continue to be delivered in from day one of the new unified organisation.

The refined suite of Approved Structured Interventions will be available during 2021/22 and Regional Probation Directors will choose at least one Structured Intervention in each category for delivery as part of the suite of Interventions in their region. Roll out and roll down activity will be complete by March 2022.

Practice guidance, operating manuals, training and support will be provided to colleagues to enable successful delivery of our Structured Interventions model.

Prepare a Case for Sentence Service

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Prepare a Case for Sentence ServiceThe Civil Service crest

We are committed to improving the quality of our advice to court and pre-sentence reports, to ensure proposals target specific interventions and treatment requirements that will facilitate reduced reoffending.

What it is

Prepare a Case for Sentence is a new digital service for probation practitioners and administrators in magistrates’ courts.  It provides an overview of all defendants attending court on a given day, automatically identifying offenders with existing probation records and their probation status – current, previously known, or no record.  If a defendant is known to probation, the service links the probation record to the case and displays key information from NDelius and Libra, covering three key areas: case summary, probation record and risk register.

What it offers colleagues

By providing this information in a quickly accessible and usable format, colleagues are able to provide better advice to the court with less effort and minimise avoidable adjournments.

The service also offers seven working days of court listing information; current and previous order information; defendants in breach of an order are flagged on the case list;  a direct link to a defendant’s nDelius contact log is provided;  and users can quickly switch between case lists at different courts and filter case lists by probation status, courtroom and session.

Rollout

Following an expanded trial in 10 courts involving approximately 200 staff over three months, a rollout plan will be developed which will see the service gradually introduced to all magistrates’ courts across England and Wales.  We expect all court staff to have adopted the service by the second half of 2021.

If you would like more information about our Prepare a Case for Sentence Service, please see our Staff FAQ and February Team Briefing.

Probation Officer with Service User

Commissioned Rehabilitation Services contracts awarded

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Commissioned Rehabilitation Services contracts awarded

The first contracts for commissioned rehabilitative services under the new Dynamic Framework have been awarded.

From 26 June 2021, Employment, Training and Education services will be delivered by:

  • Maximus – North West, Wales, West Midlands and London regions,
  • Ingeus – North East and East Midlands;
  • The Growth Company – Yorkshire and the Humber
  • Seetec – East of England, South West, Kent, Surrey & Sussex

The public announcement of successful bidders will happen once all contracts are signed.

Next steps

The programme team is now working with the successful bidders to ensure they are ready to deliver services from the first day of  the new NPS organisation.Probation Officer with Service User

For South Central, none of the bids met the high-quality threshold, so the competition will be re-run shortly.

Contracts will also be awarded over the next three months for Accommodation, Personal Wellbeing and Women’s Services.

In Greater Manchester, the Programme is working with the Greater Manchester Combined Authority to co-commission rehabilitative services.

What it means for colleagues

A key part of our reform programme, commissioned rehabilitative services are designed to be responsive, flexible and to support Probation Practitioners to provide service users with better, more effective support and enable a focus on promoting change and encouraging desistance.

Probation colleagues will:

  • Be able to access interventions easily through accessible information about the range of activities and interventions available and a simplified referral form
  • Be able to liaise with the providers about what is needed for each service user, agreeing an action plan
  • Have confidence in the activity that is being undertaken with clear timescales so interventions can start promptly
  • Have a new digital recording system for recording all activity (replacing NSIs);
  • Benefit from the work undertaken by those with expertise in relation to specific issues.