Moving into Probation Operational Delivery (POD) Model
I will now either be working to the POD model or be aware of the plan to move to a POD within my team. My office will likely have been zoned, with a new layout to support this way of working, and I will be familiar with the 10 national POD principles and be ready to start working in this new way from December.
The Case Administrator (CA) is a critical part of the functioning of the POD, enabling others to be proactive rather than reactive. One of the guiding principles of this model is that the administration function forms part of the POD unit and is central to the support of their work. The function of the case administrator within the POD will be to support the management and tracking of the caseload within the POD. This empowers and enables admin staff to take a more pro-active approach to supporting the POD’s work rather than simply being reactive.
Case Administrators will be allocated to each POD to support SPO’s and Practitioners, with tasks including;
- Enforcement
- Updating HETE
- Managing SL Performance measures
- Alerting PP’s of reports due
- ISP’s
- Parole Reports
- Recall reports
- Allocation of new cases
- Termination of completed sentences
- OASys creations
Whilst some areas have moved to centralised administrative hubs, this arm’s length approach does not provide the same opportunities for this function to integrate with PPs to understand and support the caseload. The centralised position of the admin function in the POD will provide direct support to PPs and enable efficient and effective ways of working.
Relevant to
These October changes apply to:
- Case Administrators