Digital Solution to Case Transfers

From 17th October, there will be a national Case Transfer process that will be improved with a digital solution.

The digital solution, which introduces two new NSIs, supports an effective transfer or temporary move by providing consistency of information and reducing time lost due to incorrect or insufficient information being shared, or being unable to locate the SPOC in the receiving region. This minimal change to practice, will result in a significant impact on the ability to safely transfer the cases of People on Probation. It provides visibility for all involved and ensures clear lines of responsibility and alignment to Policy Framework however does not replace the need to conversation and best practice.

My practitioner and I will continue to follow the Case Transfer process as outlined in the Policy Framework relaunched in March 2022, Case Transfer Policy Framework – GOV.UK (www.gov.uk) however, to support a timely and safe transfer process within the required 20 working days, we will receive and transfer cases out, or transfer on a temporary move, via a Non Statutory Intervention (NSI). The NSI covers PoPs moving to a different geographical boundary that is covered by a different team.

My region will confirm which areas of the process I am responsible for, and I will be briefed prior to the 26th of September.

I may be asked to receive an incoming transfer via NSI and allocate it to either the SPO for the relevant team or to a Case Transfer SPOC, (my region will confirm this). Following this, my SPO/SPOC may allocate an address assessment to me (this could be a home visit or a desktop assessment depending on the type of accommodation, any restrictions in place or level or risk which an NSI raised for home visits).

There is likely to be very little change to my practice, and I will continue to support the process by chasing required documentation or requesting police and safeguarding checks. On receiving a case transfer, will continue to ensure nDelius is updated and check to see whether the Local Justice Area needs updating by doing an application to court.

Relevant to

These changes taking place in October will apply to:

  • Senior Probation Officers
  • Probation Officers
  • Probation Services Officers
  • Case Administrators