From 17th October, the Case Transfer process will be improved with a digital solution.

The digital solution, which introduces two new NSIs, supports an effective transfer or temporary move by providing consistency of information and reducing time lost due to incorrect or insufficient information being shared, or being unable to locate the SPOC in the receiving region. This minimal change to practice, will result in a significant impact on the ability to safely transfer the cases of People on Probation. It provides visibility for all involved and ensures clear lines of responsibility and alignment to Policy Framework however does not replace the need to conversation and best practice.

I will be required to provide management oversight for all cases transferring in and out, in line with the Touch Point Model. For cases transferring in, will need to allocate the PoP and NSI to a PP for review and address assessment. The address assessment must be completed within the first 10 days of receiving the NSI.

The NSI includes a new, slimmed down Transfer Form and an Action List detailing the usual, required activity my practitioner and team need to complete.

I will be the escalation point should my practitioner have any concerns over the transfer.

Prior to the 26th of September, my region will have reviewed the changes to the process and agreed on their model. I will be able to share this with my team through a handful of communication products including a briefing that I can access from 8^th September. This will also include how we manage any cases that are ‘in-flight’ on 17^th October.