London

My name is Carina Heckroodt, and I am one of the three Heads of Operations for London. I feel privileged to have been appointed into this role, as my passion has always been people and enabling them to live life to the full, whilst also focusing on safety and the importance that everybody, regardless of who they are, should be able to go about their daily business feeling safe and secure. London is an amazing place, filled with unique places and opportunities, that should be used and explored by all who live, work or visit here. I am looking forward to work alongside you all to transform into and inclusive and cohesive Probation Service, with people at the heart of what we do across the range of services we will offer to assess, change and protect.

I am one of the three Heads of Operations in London and am responsible for the Central North PDU’s and I also have the lead for the Courts in London- a warm welcome from me.

My role is Head of Public Protection for NPS London. I hold the vulnerabilities portfolio and currently my leads include the Victim Contact Scheme, Child and Adult Safeguarding, Domestic Abuse, Stalking Threat Assessment Centre (STAC), Violence against Women and Girls and Hate Crime. I am looking forward to being able to contribute to a new, unified Probation culture.

I am one of 2 Heads of Public Protection with lead responsibility for MAPPA, ViSOR, sexual offenders, foreign nationals, SGO & SOC, critical cases, SFOs and complaints. Whilst coming together as a unified Probation Service will present  challenges, I believe it important to embrace the opportunities presented to protect our communities and make a real difference to people on probation’s lives. Having collaborated with CRC colleagues over the years I am aware of how much our organisations had in common, most notably the commitment and dedication of staff.  I look forward to working with you all to deliver better outcomes for those we serve and to develop our regional identity and culture where everyone is valued.

I am very pleased to have been appointed to the Head of Community Integration role. My responsibilities include Commissioned Rehabilitative Services (CRS), Contracts and Interventions, including accredited programmes and Senior Attendance Centres.

I am looking forward to leading interventions and accredited programmes work, once unification has taken place. I know that there is a very skilled and experienced team in the CRC who will transfer to manage this work. I expect to have a big learning curve around these areas of work, and I know they will help me with this.

I’m Karen Tipping and I am one of two Heads of Community Integration heading up the new Community Integration and Contracts Unit.  I lead on the Regional Outcomes and Innovation Fund (ROIF), which enables London Probation to invest in the development of new initiatives that enhance the sentence management experiences of people on probation.

I also lead on Unpaid Work, ensuing that Community Payment projects deliver meaningful reparation in the communities that people on probation are part of.

I am looking forward to strengthening our localism agenda – which includes developing the range of local partnerships that provide holistic and culturally inclusive services for individuals with specific needs.

Hello, I am looking forward to joining the NPS and taking on my new role as Head of Interventions. I am keen to support Service Users by delivering the very best quality Interventions we can and also supporting staff in terms career development and training. I look forward to seeing you soon!

I have worked in UPW for a number of years and am really excited to lead Community Payback in the new Probation service, for us to work collaboratively together to deliver the sentence of the Court. UPW is exciting, visible, the part of Probation the Public really understand. I am keen for us to keep on building on our success, our knowledge and develop UPW even further.

Hello! I’m Emma Connor. I have worked in Interventions for just under two years and I am really looking forward to leading Interventions in the new Probation Service with my colleagues. I am keen to build on the good foundations we have laid to continue to develop the interventions directorate. I am passionate about supporting our service users and our staff to continue to deliver quality interventions moving forward.

Hello everyone. My name is Annalisa Bentley. As part of my role as Head of Corporate Services, I hold the responsibility for overseeing several Departments. Such as, Reward and Recognition scheme, Management Support Hub, equality and Diversity and staff engagement.

I am forever conscious of the importance of supporting front-line Probation staff. The most important resource within Probation is that of our staff and this will inevitably be a theme that continues beyond unification in June 2021. In this respect, I know it is the sincere vision of our Regional Director, Kilvinder Vigurs, to provide opportunities for career development to Probation colleagues.

I joined London Probation Trust in 2003, as a trainee in Stockwell Road. After qualifying, I spent several years in offender management and courts, before I became a Quality Development Officer, SPO, then the QDO SPO, and an OM Head of Service. My passion for doing the right thing, for the right people at the right time and my belief in our ability to change lives brought me back to PQ.

Throughout my time in Probation, nothing has stayed the same, and we have always experienced change. I am really looking forward to supporting this next change, to bring us together as one service with one vision. I am keen for PQ to play a significant role in helping everyone to be the best they can be, by supporting timely performance and improving quality across the service – to ultimately achieve the best outcomes for supervised individuals.

I’ve been a part of London probation since 2002. Since that time, I have held a number of operational roles across the region and in between spent a few years working with the national digital team.

I’m currently the Head of Transition Strategy for London and work with a dedicated team of colleagues across NPS, CRC and wider HMPPS to focus upon preparing London for unification on 26th June. It has been a tremendous opportunity to review the best of CRC and NPS and consider how this might shape our future organisation. It has reminded me of the passion, drive and commitment throughout NPS and CRC and I am excited by the prospect of working together to build a probation service we can all be proud of.