Commissioned Rehabilitative Services

These interventions and services are for individuals who are sentenced to a Community or Suspended Sentence Order with a Rehabilitation Activity Requirement, or on Licence / Post-Sentence supervision.

Commissioned Rehabilitative Services (CRS) should be used where an identified criminogenic need cannot be met through a Programme requirement, Structured Intervention or Community Sentence Treatment Requirement.

These services complement primary interventions where they do not meet specific needs which the Commissioned Rehabilitative Service address, or when needs remain outstanding following engagement in other interventions

These services may be used to support motivation and engagement by attending to need areas that will enable / support completion of other interventions. For example, if it is assessed that someone needs support to stabilize their accommodation before attending an Accredited Programme or Structured Intervention

Commissioned Rehabilitative Services are available to address the following needs:

Accommodation
Education, Training and Employment (ETE)
Personal wellbeing (social inclusion, lifestyle and associates, family and significant others, emotional wellbeing)
Finance, Benefit & Debt in the Community
Dependency & Recovery in the Community
Women’s services which include all of the above

In the future, CRS may be available to meet other criminogenic needs or be directed at specific cohorts. Probation court Practitioners will have access to a directory of services for CRS interventions providing real time details of eligibility, suitability and availability, to inform proposal of a Rehabilitation Activity Requirement.

The probation practitioner forms an assessment of the “complexity levels” required to meet the needs of the individual. These describe the intensity of intervention to be delivered, aligned to the person’s needs as outlined below.

Accommodation Services

Outcomes:

Obtain or maintain suitable accommodation
Overcome barriers to maintaining or obtaining suitable accommodation
Prevented from homelessness

Complexity Levels:

Low complexity – The person has some capacity and means to secure and/or maintain suitable accommodation but requires some support and guidance to do so.

Medium complexity – The person is at risk of homelessness/is homeless or will be homeless on release from prison. They have had some success in maintaining a tenancy but may have additional needs such as learning difficulties or other challenges.

High complexity – The person is homeless or in temporary/unstable accommodation or will be homeless on release from prison. They may have a poor accommodation history, complex needs, including mental health issues or additional difficulties arising from their offence-type and limited skills to secure or sustain a tenancy.

Education, Training & Employment

Outcomes:

Obtain or maintain suitable training, education and employment.
Overcome barriers to obtaining/maintaining suitable training, education and employment.
Demonstrate improvement in the skills and attitudes which enable self-development and increase employability

Complexity Levels:

Low complexity – The person has satisfactory basic numeracy & literacy skills. They have previously been employed though there may be gaps with periods of inactivity due to redundancy/periods of imprisonment. There is no critical development need to find a new job in their previous field of competence. They value the benefits of working but need guidance to re-enter the workforce, change jobs or career path.

Medium complexity – The person has gaps in basic numeracy and literacy skills and no or limited working experience. They have partially completed vocational training but require support with building confidence and motivation to develop training and/or employability skills and to develop or enhance skills to obtain and sustain employment.

High complexity – The person lacks basic literacy & numeracy skills and/or may have Learning Difficulties and/or Learning Disabilities. They have no or limited working experience and/or have no qualifications and/or may have many barriers and restrictions to employment due to the nature of their offences (e.g. sexual, violent, or fraud/deception offences). The person requires significant support and coaching to build motivation, confidence and basic skills to enter employment / training.

Personal Wellbeing Services

These services are delivered under three sub-types: Emotional Wellbeing, Lifestyle and Associates, Family and Significant others:

Emotional Wellbeing

Outcomes:

Develop coping skills and strategies to regulate mood and demonstrate perspective-taking and self- care by avoiding risky situations.
Improved levels of self-efficacy, resilience and confidence.
Ability to access and engage with mental health services and/ or comply with any medication/treatment/therapy programmes.
Ability to recognise and manage triggers to worsening wellbeing.
Ability to build and maintain appropriate social interactions

Complexity Levels:

Low complexity – The person has worries or issues and feels unable to cope but is not socially isolated and interacts with others. They have no known psychological issues or history of depression and poor mental health.

Medium complexity – The person has diagnosed documented psychological problems that are being managed well but requires support to maintain engagement. They have coping strategies but need assistance. They show signs of stress in meetings and require support to effectively engage.

High complexity – The person has suffered psychological and mental health problems over a period of time which is documented and needs a significant level of support to engage with service provision. They are socially isolated and struggle with numerous aspects of daily life.

Lifestyle & Associates

Outcomes:

Improve pro-social self-identity and ability to access community-based support networks and/or engage in their community and able to make a positive contribution.
Sustain engagement in pro-social leisure interests and purposeful activities.
Reduce engagement with pro-criminal associates and activities and on negative peer relationships or networks, such as organised crime

Complexity Levels:

Low complexity – The person lacks confidence to engage in community activities and/or spends a significant amount of time alone. They recognise the value of strong pro-social support groups but are struggling to develop these fully. They have got one or more close friends not involved in criminal activity and/or spends limited time each week with non-offending peers or some affiliation to non-offending groups and activities. They may recognise that some lifestyle choices and associations have affected their behaviour and may trigger re-offending, such as illegal drug use, alcohol, gambling, peer choice, limited medium and long-term goals.

Medium complexity – The person recognises the value of strong pro-social support groups but does not belong to any and shows limited interest in doing so. They spend the majority of their time alone or using social networking sites or web-based sites but with limited face-to-face social interaction. They are aware of the value of positive attachments but do not have any at present and/or spend a significant amount of time with pro-criminal social groups. They engage in anti-social behaviours including (non-addiction) drug use, regular problematic alcohol use, problematic gambling, poor behaviour that impacts negatively on the wider community and/or displays impulsiveness in risk taking activities, e.g. putting themselves or others at risk of harm.

High complexity – The person has limited or no attachments/associations that are unrelated to offending behaviour. They do not belong to community groups or pro-social organised activities and do not place value on being part of them. They have no strong relationships outside of immediate family with people who don’t offend and/or spend the majority of their time alone using social networking sites or web-based sites but with no face-to-face social interaction. They have strong links to county lines, serious group offending affiliations, exposure to extremism, at risk of radicalisation, or online offences.

Family & Significant Others

Outcomes:

Develop or maintain positive family relationships and avoid harmful relationships
Demonstrate positive, confident and responsible parenting behaviours
Improve ability to develop positive intimate relationships
Demonstrate positive coping strategies in the event of temporary or irretrievable breakdown of familial or other relationships
Comply with voluntary/ mandatory family or relationship-focussed programmes

Complexity Levels:

Low complexity – The person has positive contact with some family or some significant others and may have positive support of family members. They have previously lost contact with family and recently renewed contacts but there remain some difficulties.

Medium complexity – The person describes more difficulties in relationships with family and significant others or is in the process of resolving difficulties. They have a mix of good and difficult relationships with family and significant others.

High complexity – The person has little or no contact with family and does not care about what family thinks or expects. They describe hostile, indifferent uncaring relationships with family and significant others. Their relationship has recently ended or is likely to do so.

Finance, Benefit and Debt Service

This service is currently only available in Wales, West Midlands, London, East Midlands, Hampshire and Thames Valley

Outcomes:

Have access to appropriate financial products, advice/or services
Pathways are established to maintain and sustain an income, safely manage money and reduce debt.
Financial management skills are developed and/or enhanced including online banking.
Successfully navigate the benefits system.
Gain quick access to universal credit.

Complexity Levels:

Low Complexity – The person has prior experience of successfully dealing with their own finance, benefit and debt needs. Their circumstances may be currently leading to significant financial pressure. They will require some advice, guidance and/or support across some specific but limited finance, benefit and debt needs, but will be able to support themselves with other aspects.

Medium Complexity – The person has limited prior experience of successfully dealing with their own finance, benefit and debt needs. Their circumstances are currently leading to significant financial pressure and they require support to address these needs. They will need either significant support to meet a limited number of needs (for instance, additional needs such as a learning disability), or need limited support to meet a wider range of finance/benefit or debt-related needs.

High Complexity – The person has minimal or no prior experience of successfully dealing with their own finance, benefit and debt needs and does not have necessary identification documents or bank account. The person’s circumstances are currently leading to extreme financial pressure and/or they have complex finance, benefit and debt-related needs which require a range of activities to address them. The person may have a poor finance history and wider complex needs, such as mental health issues, substance misuse and/or addiction issues.

Dependency and Recovery Services

This service is currently only available in Durham, Northumbria, Cleveland, Humberside, West Yorkshire, North Yorkshire and London

Outcomes:

Achieve abstinence or controlled/ non-dependent or non-problematic substance misuse.
Improve physical health and mental resilience.
Enhance skills to manage risky situations which may pose a trigger or relapse.
Enhance belief in ability to manage/ desist from addiction(s).
Increase understanding of addictive behaviours and triggers and options to reduce.
Establish Dependency Pathways to manage a range of addictive behaviours, including supporting access into other treatment providers and detox programmes.

Complexity Levels:

Low complexity – The person is highly motivated and has had sustained period of abstinence. They have successfully engaged in a period of treatment but require support to sustain recovery.

Medium complexity – The person has had lapses/crises that may lead to relapse and/or is at a transition point, e.g. from prison into community. They have a moderate level of motivation but require a high level of support for dependencies linked to re-offending. These can include individuals who are subject to a Community Sentence Treatment Requirement and need wraparound support to aid engagement. They do not meet the threshold for secondary provision treatment services and/or are deemed unsuitable following assessment for treatment as part of a Community Sentence Treatment Requirement.

High complexity – The person may have chronic substance misuse issues, or additional needs which might include dual diagnosis and/or a chaotic lifestyle linked to their dependency. The person does not meet the threshold for secondary provision treatment services and/or are deemed unsuitable following assessment for treatment as part of a Community Sentence Treatment Requirement. However, they have identifiable substance misuse, alcohol misuse, prescription medication misuse, or other dependencies linked to re-offending. They have a history of poor engagement with treatment.

Women’s Services

Having a single Women’s Specific Service is intended to ensure that the interventions are responsive to the specific needs and characteristics of women.

These services are designed to:

Secure early post-release engagement with community-based services.
Develop and sustain social networks to reduce initial social isolation.
Develop resilience to cope with challenges and barriers on return to the community.

Accommodation: Women’s Service

Outcomes:

Women obtain or maintain suitable accommodation
Women overcome barriers to maintaining or obtaining suitable accommodation
Women prevented from becoming homeless

Complexity Levels:

Low complexity – The person has some capacity and means to secure and/or maintain suitable accommodation but requires some support and guidance to do so.

Education, Training & Employment: Women’s Service

Outcomes:

Women obtain or maintain suitable training, education and employment.
Women overcome barriers to obtaining/maintaining suitable training, education and employment.
Women demonstrate improvement in the skills and attitudes which enable self-development and increase employability.

Complexity Levels:

Low complexity – The person has satisfactory basic numeracy & literacy skills. They have previously been employed though there may be gaps with periods of inactivity due to redundancy/periods of imprisonment. They value the benefits of working but need guidance to re-enter the workforce, change jobs or career path.

Medium complexity – The person has gaps in basic numeracy and literacy skills. They have no or limited working experience. They have partially completed vocational training but require support with building confidence and motivation to develop training and/or employability skills and require support and coaching to develop or enhance skills to obtain and sustain employment. They may require significant support to improve their self-belief.

High complexity – The person lacks basic literacy and numeracy skills and/or may have Learning Difficulties and/or Learning Disabilities. They have no or limited working experience and/or have no qualifications and/or may have many barriers and restrictions to employment due to the nature of their offences (e.g. sexual, violent, or fraud/deception offences). They require significant support and coaching to build motivation, confidence and basic skills to enter employment / training. They may have multiple complex needs linked to trauma, poor mental health, previous or ongoing experience of abuse and require significant additional support to move forward.

Dependency & Recovery: Women’s Service

Outcomes:

Women achieve abstinence or controlled/ non-dependent or non-problematic substance misuse.
Women increase their understanding of addictive behaviours and triggers and option to reduce dependency.
Women improve their physical health and mental resilience.
Women enhance their skills to manage risky situations which may pose a trigger or relapse.
Women improve their physical health and mental resilience.
Women establish Dependency Pathways to manage a range of addictive behaviours, including supporting access into other treatment providers and detox programmes.

Complexity Levels:

Low complexity – The person is highly motivated and has had a sustained period of abstinence. They have successfully engaged in a period of treatment but require support to sustain recovery.

Medium complexity – The person has had lapses/crises that may lead to relapse and/or is at a transition point, e.g. from prison into community. They have a moderate level of motivation but requires a high level of support. There may be additional complexity arising from co-dependency resulting from a controlling relationship.

High complexity – The person has a dual diagnosis of both mental health and substance misuse. They do not meet the threshold for secondary provision and/or are deemed unsuitable following assessment for treatment as part of a Community Sentence Treatment Requirement. However, they have identifiable substance misuse, alcohol misuse, prescription, gambling or other dependencies linked to re-offending. They have a history of poor engagement with treatment services and require a high level of motivation and support to engage with treatment particularly if they experience coercive control.

Finance, Benefit & Debt: Women’s Service

Outcomes:

Women’s financial management skills are developed and/or enhanced.
Women can successfully navigate the benefits system, including online banking skills.
Pathways are established to help women maintain and sustain an income, safely manage money and reduce debt.
Women access to appropriate financial products, advice and/or services.
Women gain quick access to universal credit.

Complexity Levels:

Low complexity – The person is not overly reliant on friends/family or others to supplement daily living expenses or regular outgoings. Their circumstances may be leading to significant financial pressure, but they are able to support themselves through legitimate means.

Medium complexity – The person may commit crimes to supplement legal income or may rely on others for what they consider to be necessities. They may be unable to pay debts because of other ‘demands.’

High complexity – The person’s income comes primarily from the proceeds of crime, e.g. dealing drugs, robbery or stolen goods. They rely on others for necessities and luxuries and servicing debts to illegitimate external sources. They may be unable to meet household and essential bills or may have limited or no control over their finances due to being in a coercive situation.

Personal Wellbeing: Women’s Service

These services are delivered under three sub-types: Emotional Wellbeing, Lifestyle and Associates, Family and Significant others:

Emotional Well-Being

Outcomes:

Learn coping skills and strategies to regulate mood and demonstrate perspective-taking and self- care by avoiding risky situations.
Improved levels of self-efficacy, resilience, and confidence.
Ability to access and engage with mental health services and/ or comply with any medication/treatment/therapy programmes.
Ability to recognise and manage triggers to worsening wellbeing.
Ability to build and maintain appropriate social interactions.

Complexity Levels:

Medium complexity – The person has diagnosed, documented psychological problems that are being managed well but requires support to maintain engagement. They have coping strategies but need assistance. They show signs of stress in meetings and require support to effectively engage. They may lack confidence or have low self-esteem arising from trauma or abuse.

High complexity – The person has suffered psychological and mental health problems over a period of time which is documented and needs significant level of support to engage with service provision. They are socially isolated and struggle with numerous aspects of daily life which may result from coercively controlling situation.

Family & Significant Others

Outcomes:

Develop or maintain positive family relationships and avoids harmful relationships.
Demonstrate positive, confident and responsible parenting behaviours.
Improve the ability to develop positive intimate relationships.
Demonstrate positive coping strategies in the event of temporary or irretrievable breakdown of familial or other relationships.
Comply with voluntary/ mandatory family or relationship-focussed programmes.

Complexity Levels:

Medium complexity – The person describes more difficulties in relationships with family and significant others or is in the process of resolving difficulties, which may include working with social services. They have a mix of good and difficult relationships with family and significant others.

High complexity – The person may be experiencing domestic abuse, in a coercive or controlling situation and/or be denied access to family members. These services are delivered to ensure sensitivity and flexibility to engage with women who may be particularly vulnerable. This may include people with experience of working in the sex industry, young adults, and women with mental health problems. This will also include those who have experienced separation from their children due to being in custody as well as women separated from their children due to safeguarding actions.

Lifestyle & Associates

Outcomes:

Improve pro-social self-identity and ability to access community-based support networks and/or engage in their community and able to make a positive contribution.
Sustain engagement in pro-social leisure interests and purposeful activities.
Reduce engagement with pro-criminal associates and activities and on negative peer relationships or networks, such as organised crime.

Complexity Levels:

Low complexity – The person lacks confidence to engage in community activities and/or spends a significant amount of time alone. They recognise the value of strong pro-social support groups but are struggling to develop these fully. The person has got one or more close friends not involved in criminal activity and/or spends limited time each week with non-offending peers or some affiliation to non-offending groups and activities but does not have a central role. They may recognise that some lifestyle choices and associations have affected their behaviour and may trigger re-offending, such as illegal drug use, alcohol, gambling, peer choice, limited medium and long-term goals.

Medium complexity – The person recognises the value of strong pro-social support groups but does not belong to any and may be in a controlling situation which prevents this or lacks the confidence to take part in such groups. They spend the majority of their time alone or using social networking sites or web-based sites but with limited face-to-face social interaction. They are aware of the value of positive attachments but do not have any at present and/or spend a significant amount of time with pro-criminal social groups. The person engages in anti-social behaviours including (non-addiction) drug use, regular alcohol use, problematic gambling, poor behaviour that impacts negatively on the wider community and/or displays impulsiveness in risk taking activities such as putting themselves or others at risk of harm.

High complexity – The person has limited or no attachments/associations that are unrelated to offending behaviour. They do not belong to community groups or pro-social organised activities and do not place value on being part of them. They have no strong relationships outside of immediate family with people who don’t offend and/or spend the majority of their time alone due to additional vulnerabilities arising from trafficking and being subject to coercive control, but with no face-to-face social interaction. They have strong links to county lines, serious group offending, exposure to extremism, at risk of radicalisation, or certain online offences.