National Standards, Performance and Quality

Transitional National Standards have been published for implementation following the end of CRC contracts.

However, these will remain suspended (as current ones are now) for as long as Exceptional Delivery Models (EDMs) are in place.

Once the EDMs end, National Standards will come into effect, appreciating that a period of time will be necessary post-unification to embed and apply these consistently across the business.

The Performance Framework for the Unified Model consists of existing and new metrics and specific parts of the new performance framework will be switched on to support the unified model from July 2021.