Digital Support

Built iteratively by digital specialists with ops staff, for ops staff

We are modernising your digital tools to better support you with your work.

We are reducing duplication in systems, streamlining processes and enabling better data recording and analysis, to support you with your workload management and decision making.

We have reviewed tools that were used to good effect in the NPS and CRCs prior to unification, adopting and improving them, or identifying gaps and building new ones.

New Probation tools and systems are being built iteratively by probation programme staff, operational staff and digital specialists working together.

Beta versions of tools are launched, ops staff experiences are tracked, the digital team get a better understanding of what works and what could be changed, and build and develop even better versions of the tools with you.

Digital Tools