Commissioned Rehabilitation Services contracts awarded

The first contracts for commissioned rehabilitative services under the new Dynamic Framework have been awarded.

From 26 June 2021, Employment, Training and Education services will be delivered by:

  • Maximus – North West, Wales, West Midlands and London regions,
  • Ingeus – North East and East Midlands;
  • The Growth Company – Yorkshire and the Humber
  • Seetec – East of England, South West, Kent, Surrey & Sussex

The public announcement of successful bidders will happen once all contracts are signed.

Next steps

The programme team is now working with the successful bidders to ensure they are ready to deliver services from the first day of  the new NPS organisation.Probation Officer with Service User

For South Central, none of the bids met the high-quality threshold, so the competition will be re-run shortly.

Contracts will also be awarded over the next three months for Accommodation, Personal Wellbeing and Women’s Services.

In Greater Manchester, the Programme is working with the Greater Manchester Combined Authority to co-commission rehabilitative services.

What it means for colleagues

A key part of our reform programme, commissioned rehabilitative services are designed to be responsive, flexible and to support Probation Practitioners to provide service users with better, more effective support and enable a focus on promoting change and encouraging desistance.

Probation colleagues will:

  • Be able to access interventions easily through accessible information about the range of activities and interventions available and a simplified referral form
  • Be able to liaise with the providers about what is needed for each service user, agreeing an action plan
  • Have confidence in the activity that is being undertaken with clear timescales so interventions can start promptly
  • Have a new digital recording system for recording all activity (replacing NSIs);
  • Benefit from the work undertaken by those with expertise in relation to specific issues.