Jo Farrar and Amy Rees introduce the TOM

Today (9 Feb) marks an important milestone for HMPPS as we publish our Target Operating Model.

It describes how our probation services will be run as we start to implement our reforms from 26 June 2021. (This will mark the day when we will formally integrate Community Rehabilitation Company and National Probation Service colleagues into a new unified probation service.)

The model will establish a strengthened and inclusive probation system. One that will enable us to deliver the HMPPS vision of working together to protect the public and help people lead law-abiding and positive lives. It will mean a better experience for our staff, service users, delivery partners and the public.

Our plans, supported by an extra £155 million of funding a year, will allow us to implement improvements over the next few years. Some changes, such as the new regional structures are already taking shape. Others, such as work on our estate, will take longer.

We’d encourage you to read the Target Operating Model executive summary. You can also explore areas of relevance or interest to you in the full operating model.

With all of us focused on providing the best service we can during these difficult times and with many of you working flat out to ensure the safety of the public and those under our supervision, this is an exciting development and offers a bright light for our probation services as we emerge from the shadows of COVID-19. We are wholeheartedly committed to delivering these important reforms while also ensuring we continue to support you through these changes and minimise any disruption to services.

Supporting you through transition

Over the coming days and weeks we will be exploring some of the core areas of our new probation services and sharing further details on what these changes mean for you. The Welcome Hub will continue to provide a host of information as we edge closer to 26 June 2021.

We’d like to thank all those involved in bringing our plans to the next stage and to you all for your ongoing hard work and commitment to your roles during the current crisis.

Look out for further updates on our progress as we continue to build a probation service not just fit for today, but fit for the future and one in which we can all share enormous pride.

With best wishes.

Jo Farrar, Chief Executive, HMPPS
Amy Rees, Director General, Probation and Wales