This page has been archived

27 AUG 2021

The content on this page and any documents associated to it should now be considered out of date.

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Most relevant to colleagues in CRCs, Parent and Supply Chain Organisations

SOP (Single Operating Platform) – what you need to know

SOP is the main platform staff and Line Managers use for HR, Finance, Procurement and Reporting actions. You can contact SSCL directly with queries and questions via Service Requests on SOP which are electronic forms sent to the relevant team.

You will receive a SOP Welcome email which will confirm your SOP HR record has been created and give you instructions on how to log in to SOP for the first time. The email will also detail the SSCL Contact Centre email and telephone number, which you should call if you have queries or problems.

Guidance on SOP navigation including how to log in for the first time can be found on myHub here.

As you join the Probation Service we will be making changes to SOP to ensure staff records are created and salary payments are made. During this time some features will not be available, and we’ve outlined these below:

Using Single Operating Platform (SOP)

Useful resources

What you can and can’t do in SOP between the 27th June and the 7th July

Accessing SOP

  • You will receive a SOP Welcome email on the 27th June. This will contain your SOP log in details / instructions
  • You can log into SOP using your log in details/instructions sent in your SOP Welcome email from the 28th June.
  • Note SOP will be unavailable for maintenance for all MoJ staff on 26 & 27th June.

Things you can do between the 28th June and 7th July:

  • View/edit ‘My Personal Information’ details – please update
  • View ‘My Information e.g. Line Manager,

Things you cannot do between the 28th June and 7th July:

  • View pay
  • Submit overtime
  • Submit expenses
  • Do not try to add or change bank details until the 8th July. These will appear blank in SOP until 7th July.

Things line managers can do from 28th June:

  • View ‘My Team’ information
  • Change Line Manager for staff using a SOPHR149 form or Change Manager function
  • View/Add any absences using ‘Leave of Absence Manager’ – see Job aids
  • Submit any agreed Temporary Responsibility Allowance forms on SOP using the Form Submission process – see myHub for policy, forms and guidance

What you can do in SOP after the 7th July

You will be able to:

  • Verify/Update your Bank details (they will show as blank)
  • Claim overtime
  • Claim expenses

Line Managers will be able to:

  • Approve overtime / expenses claims

Please make sure you check the cut off dates for all of the above activities on the SOP pay deadlines page.