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01 SEP 2021
The content on this page and any documents associated to it should now be considered out of date.
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Most relevant to colleagues in CRCs, Parent and Supply Chain Organisations
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Vehicles
Locating vehicle or keys
If you have an issue locating a vehicle or keys please contact your regional point of contact
Recording journey details/mileage
Drivers of all vehicles are required to record details of each journey including mileage on the vehicle log sheet.
Insurance
Vehicles owned by CRC and transferred to HMPPS
Gallagher Bassett – 03330 154 446
Policy Number – Y137489FLT0120A
You will be asked to confirm the following:
- If the vehicle is purchased, leased or hired
- The department within HMPPS
8-digit cost code (should be provided by regional FBP)
Vehicles leased Northgate, LeasePlan and Hitachi
Gallagher Bassett – 03330 154 446
Policy Number – Y137489FLT0120A
You will be asked to confirm the following:
- If the vehicle is purchased, leased or hired
- The department within HMPPS
8-digit cost code (should be provided by regional FBP)
Vehicles hired by Enterprise
Gallagher Bassett – 03330 154 446
Policy Number – Y137489FLT0120A
You will be asked to confirm the following:
- If the vehicle is purchased, leased or hired
- The department within HMPPS
8-digit cost code (should be provided by regional FBP)
Congestion / crossing charges
London
You must check your vehicle before each journey.
https://tfl.gov.uk/modes/driving/check-your-vehicle/
Bath
–
Birmingham
Drive in a clean air zone – GOV.UK (www.gov.uk)
Dartford Crossing
Pay the Dartford Crossing charge (Dart Charge) – GOV.UK (www.gov.uk)
For the first week, speak to your Corporate Admin Hub, to pre-pay the charges for the above scenarios – they will receive a Purchase Request Form (PRF) to pay for this. They will need to know what vehicles you are using. Please note if there is an existing Probation Service GPC in circulation, this can also be used to pay for this.
Tax
Vehicles owned by CRC and transferred to HMPPS – Exempt
Vehicles leased Northgate, LeasePlan and Hitachi – Automatically arranged by lease company
Vehicles hired by Enterprise – Automatically arranged by Enterprise
Breakdown
Vehicles owned by CRC and transferred to HMPPS
If the owned vehicle breaks down and where the manufacturer’s warranty doesn’t provide recovery, please call Autohome 0800 622166 quote account number 80020 and the vehicle registration number.
Vehicles leased Northgate, LeasePlan and Hitachi
If the leased vehicle breaks down please call:
- Northgate vehicles: 03330 146 617 select Op 3
2) LeasePlan vehicles: 0800 212562
- Hitachi vehicles: 03444 463 900
Please call the number above and select Opt 1
Vehicles hired by Enterprise
If the hired vehicle breaks down please call: 0800 316 0977
Urgent repairs
Vehicles owned by CRC and transferred to HMPPS
If the vehicle needs emergency repairs please use Petty Cash until GPC cards are in place
Vehicles leased Northgate, LeasePlan and Hitachi
If the leased vehicle needs emergency repairs please call:
Northgate vehicles: 03330 146 617 select Op 3
LeasePlan vehicles: 0344 371 8033 (Monday to Friday between 8:00 & 20:00 and Saturdays between 9:00 & 13:00)
Hitachi vehicles: Maintenance & Repair | Hitachi Capital UK (hitachicapitalvehiclesolutions.co.uk)
Vehicles hired by Enterprise
If the hired vehicle needs emergency repairs please call: 0844 800 2350
MOT & Servicing
Vehicles owned by CRC and transferred to HMPPS
Arranged locally
Vehicles leased Northgate, LeasePlan and Hitachi
Arranged by calling lease company.
Northgate vehicles: 03330 146 617
LeasePlan vehicles: 0344 371 8033 (Monday to Friday between 8:00 & 20:00 and Saturdays between 9:00 & 13:00)
Hitachi vehicles: Maintenance & Repair | Hitachi Capital UK (hitachicapitalvehiclesolutions.co.uk)
Vehicles hired by Enterprise
Automatically arranged by Enterprise
Something else
Petty cash to purchase ad-hoc tools or for emergency use
This is managed locally via a Single Point of Contact (SPOC). Please speak with your regional contact for petty cash locations.
More information on petty cash is available on our Ways of purchasing and paying page.
Clothing and PPE
Incoming CRC staff who needed additional branded clothing replaced for Day 1 have been identified and orders have been processed.
If you have not receive these items before Day 1, you will need to use your own clothing. Although, high-visibility (hi-vis) jackets should be worn at all times to differentiate People on Probation from Supervisors.
COVID Personal Protective Equipment (PPE) is to be ordered via Business Strategy Change (BSC) Leads as per the Business As Usual (BAU) process. If you do not have a specific PPE item on Day 1, you will need to use petty cash to purchase this.
ID badges
If you have not received an ID badge by 24/25 June, please use your staff transfer letter or a letter from your manager, on Probation Service headed paper, stating that you work for the Probation Service and including contact details.
Accessing a premise
If you have an issue accessing a premise please contact your regional point of contact
Lone working devices
Please contact Customer Helpdesk number for Peoplesafe as outlined in your training.
If there is an incident, please activate your LWD as per the process.
Bus Permits
An S19 Standard Bus Permit for the 1+8 buses is not required as the vehicles are being operated on official business of the Crown. This applies to purchased and leased vehicles. If you have any further questions please email MoJTransportUnitBranston@justice.gov.uk