This page has been archived
1 SEP 2021
The content on this page and any documents associated to it should now be considered out of date.
If you weren’t looking for this page, we are sorry you haven’t found what you were looking for on this occasion. Please check the menus at the top of this page or use the search feature for up to date information on the Probation Hub.
Most relevant to colleagues in CRCs, Parent and Supply Chain Organisations
My pay and expenses
Helpful resources on this topic:
- Read the induction checklist to learn about expenses and other key topics
- Learn about pay assimilation.
- Find out about how pay will work in June and July.
- Understand the National Agreement, including Probation Service allowances.
- Read about how your pension will change
- Find out about your transfer letter and how to raise a query with it.
- Take a look at the MyHub help pages on pay, pensions and expenses.
- Understand what mileage buy-out you may be eligible for
Scroll to the bottom of this page for example questions you may have
All pay related queries should be sent to SSCL. To help progress your query quicker, please provide supporting evidence where possible e.g. previous payslips, promotion letters or other written documentation from your previous employer.
The most efficient way to get support and answers to your specific pay query is by raising a HR Pay enquiry via SOP. A step by step guide on how to raise a HR Pay enquiry can be found here.
Enquiries can also be made by:
- Email to SSCL at MoJ-hr-enquiries@gov.sscl.com
- Call SSCL’s HR contact centre via their dedicated phone line for transferring staff to raise pay related queries. The number is 0345 241 5351 and you should select option 1 followed by option 7.
- During Contact Centre opening hours you can also use LiveChat on myHub to get real time responses to your queries.
You can find more information on how to contact SSCL here: Her Majesty’s Prison and Probation Service | Contacting Shared Services Connected Limited (SSCL)
My question or concern is…
*NEW* How do I opt out of the pension scheme?
Individuals have the right to opt out of the pension scheme and, depending on which scheme you are enrolled into, should be done by completing the relevant form and sending it to SSCL.
GMPF (LGPS) pension scheme members can access the relevant form here: What are your options when opting out, leaving or transferring – GMPF
Civil Service Pension (CSPS members) can access the relevant form here: Civil Service Pensions : Opting out of your Civil Service pension (civilservicepensionscheme.org.uk) websites.
You will need to send your completed form to Shared Services Connected Limited (SSCL), Change and Notification Team, Newport, Gwent, NPS20 9BB.
*NEW* How do I claim for expenses (mileage, subsistence, overtime etc) if I have transferred from a Parent or Supply Chain Organisation as I am not covered by the National Agreement and cannot claim using SOP?
If you are not covered by the National Agreement then you will need to claim expenses based on your legacy terms with your previous employer. You will not be able to use SOP to claim your expenses and will need to use an interim workaround until your terms have been harmonised with those of the Probation Service.
The interim workaround is managed within your region or functional team who will communicate the process you will need to follow to submit an expense claim. If you have not seen any communication relating to this, please speak to your line manager or contact your regional / Functional Leadership Management Hub or HR SPOC who can advise you of the process.
If you are unsure what your legacy expenses rates are from your previous employer, you can access most PO or SC policies on the Intranet here. If there is no expenses policy for your previous employer, please speak to your line manager or contact your regional / functional leadership Management Hub or HR SPOC who can advise you of the rate to use.
How do I claim overtime and unsocial hours?
You can claim your overtime hours using either claiming Excess Hours (if you have worked over 37 hours in week) or Claiming Additional Hours (if you are part time and have worked over your contracted hours).
Unsocial Hours:
If you are authorised to work outside of core working hours (7pm to 7am weekdays and weekends), you will also need to claim for your unsocial hours in addition to your overtime claim, which only applies to any hours worked outside of a core day (between 7pm to 7am weekdays and weekends). See Claiming an Unsocial Hours Premium.
Claiming both overtime and unsocial hours is done using Oracle Time and Labour (OTL) timecards, which are submitted to SSCL through SOP. To enter an OTL timecard onto the SOP portal, you will need to log in to SOP, then navigate to the OTL Self Service Time, click Time and then Create Timecards (as an employee)
For more guidance on how claim overtime, you can access the link below:
Her Majesty’s Prison and Probation Service | OTL (Oracle Time & Labour) timecard (sscl.com)
There is guidance on how you claim for unsocial hours through SOP and submit OTL timecards here:
Her Majesty’s Prison and Probation Service | Claiming unsocial hours premium (NPS) (sscl.com)
How do I claim expenses?
You will need to wait until after the 8th July to claim any expenses in SOP. Expenses can be claimed at the time of the expenditure as there is no set time each month to do this. Claims are made via the iExpenses function on SOP. Guidance on this and related processes is available on myHub at: https://hmpps.myhub.sscl.com/hr-and-pay/Pay-pensions-and-expenses-Staff-pay-pensions-and-expenses/expenses.
To navigate through SOP you should – log on to SOP > SOP Responsibilities > Internet Expenses > Create Expense Report
Please Note: Accommodation costs – hotels etc – are not claimed via the SOP Expenses route. Please see information on Accommodation and Travel for Work
If you are not covered by the National Agreement, you will need to follow a different process. Please see the specific question on this page for the process you need to follow.
As a line manager, how do I approve an expense claim from one of my team members?
Authorisation is typically only required for expenses that are outside of the normal rules for the individual or for expenses over £500.
Where needed, authorisation of claims takes place via the iExpenses function on SOP. See guidance on myHub at: https://hmpps.myhub.sscl.com/hr-and-pay/Pay-pensions-and-expenses-Staff-pay-pensions-and-expenses/managing-expenses/expense-claims
When will I be paid if I submit an overtime or sessional claim?
Submissions are made via SOP in a section called “Oracle Time & Labour (OTL)”. There is a pay cut-off deadline for each month. See list of dates on myHub at: https://hmpps.myhub.sscl.com/recent-news/pay-deadlines. If the appropriate deadline is missed, payment will be made with the following month’s salary.
Where can I find my payslip?
You can see your payslips on ‘My Pay’ on the SOP home page. Here, there are also links to other useful information on pay.
Guidance on this can be found on myHub at: https://hmpps.myhub.sscl.com/hr-and-pay/Pay-pensions-and-expenses-Staff-pay-pensions-and-expenses/about-pay/online-payslips-and-p60s
How do I book accommodation and travel for business purposes?
Guidance on the polices and processes for this are available on myHub, at: https://hmpps.myhub.sscl.com/hmpps-connect/HR-and-Pay/booking-or-buying/accommodation-and-travel-booking
The Induction checklist provides some guidance on accommodation and travel.
