Change personas – Probation Hub

I will be aware of the new Young Adults Policy Framework, shared with me during the Young Adults Awareness week. The framework advises Practitioners in supporting young adults transitioning between youth and adult custody, and between youth offending and adult probation services, in one comprehensive document. Understanding the Policy Framework will help me understand and respond to the particular needs of young Adults, assess and respond to maturity levels at critical points of contact and recognise and consider the impact of intersectionality on engagement.

March 2022
Moving towards the Probation Delivery Model (POD)
April 2022
Continuous professional development (CPD)

SEEDS2 for Practitioners

New UPW Assessment digital tool

Introducing the Competency Based Framework (CBF) for Pay Progression

Increasing resource to support delivery of UPW

National UPW Delivery Targets
May 2022
Roll out of JitBit (London, North East and South Central)

Important changes to Electronic Monitoring – New PSCS Bill
June 2022
Compliance and Backlog Prevention
September 2022
New Workload measurement tool
October 2022
Moving into Probation Operational Delivery (POD) Model
November 2022
Unpaid Work Quality Assurance framework

More info to come….
December 2022
Community Campus – UPW ETE Learning Management System for People on Probation
January 2023
Practitioner Dashboard

Probation Pay Deal
April 2023
Provision of Naloxone extended to Probation Contact Centres

Changes affecting Unpaid Work Operations Manager

27 June 2022/in Change personas /by Annie Macnamara

Changes affecting Unpaid Work Operations Manager

Changes are listed by launch date and your region will inform you as to when these changes will impact you.

June-September 2021

November 2021

UPW Operations Manager – Previous changes – November 2021

December 2021

January 2022

February 2022

April 2022
Continuous professional development (CPD)

SEEDS2 for Managers

New UPW Assessment digital tool

Introducing the Competency Based Framework (CBF) for Pay Progression

Increasing resource to support delivery of UPW

National Delivery Targets
May 2022
London, North East and South Central start using JitBit

National Fleet Replacement Strategy
September 2022
Cessation of project in a box

Project in a Box will cease to be delivered from September 22. I will therefore see an increase in the need for placements and projects and will need to plan for this with my region.
November 2022
Unpaid Work Quality Assurance framework

More info to come….
December 2022
Community Campus – UPW ETE Learning Management System for People on Probation
January 2023
Practitioner Dashboard

Probation Pay Deal (Manager)
April 2023
Provision of Naloxone extended to Probation Contact Centres

Changes affecting Case Administrators

9 June 2022/in Change personas /by Annie Macnamara

Changes affecting Case Administrators

Changes are listed by launch date and your region will inform you as to when these changes will impact you.

June-October 2021

November 2021

Changes throughout November 2021

December 2021

January 2022

February 2022

March 2022
Start moving towards the Probation Delivery Model (POD)
April 2022
Introducing the Competency Based Framework (CBF) for Pay Progression

Continuous professional development (CPD)
May 2022
London, North East and South Central start using JitBit

Moving to mixed caseloads

Summary of Important changes to Electronic Monitoring

Important changes to Electronic Monitoring New PCSC Bill
June 2022
Electronic Monitoring – Launching Alcohol Monitoring on License
October 2022
Moving into Probation Operational Delivery (POD) Model

Digital Solution to Case Transfers
December 2022
Community Campus – UPW ETE Learning Management System for People on Probation (UPW Case Administrator)
January 2023
Practitioner Dashboard

Probation Pay Deal
February 2023
Drug testing People on Probation on a Drug Rehabilitation Requirement for CAs
April 2023
Provision of Naloxone extended to Probation Contact Centres

Changes affecting Probation Practitioner PO/PSO (Courts)

20 April 2022/in Change personas /by Annie Macnamara

Changes affecting Probation Practitioner PO/PSO (Courts)

Changes are listed by launch date and your region will inform you as to when these changes will impact you.

November 2021

Case Allocation Process

If I work in a region that the Professional Service Centre has supported (Yorkshire and the Humber, North West, South Central, East Midlands, Greater Manchester) how cases are allocated in those regions will start to change from November 2021. I will be briefed locally on the changes to my area of the allocation process in nDelius and I will be given full information on the area postcodes and nDelius teams. It is expected that I will be allocating to the new process by June 22.

December 2021

Diversity Information Form

The EIF (Equalities Information Form) will be replaced by the Diversity Information Form (DIF), which will be communicated and made available via EQuiP in December 2021. I will collect equality information at the first point of contact allowing me to recognise the needs of people on probation (PoP) helping to engage with a complex and diverse range of PoPs to inform assessments, sentencing proposals and planning. I will complete this form on all unknown PoPs and ensure that information is checked and updated on those PoPs already known to the Probation Service. The form will be launched at the national court event in November supported by three bite sized learning videos. This form enables us to better understand our population in terms of protected characteristics, which will help to ensure that the services we commission locally better meet the needs of our PoPs.

DIF (Diversity Information Form) (rocstac.com)

January 2022

New Case Allocation Probation Instructions

I should now be, working to the Case Allocation Probation Instruction. Updated following unification to include allocation of cases to former CRC and NPS teams, this guidance details who I can allocate to and how. In December 2021 nDelius team structures were upgraded to reflect the new PDU structure within my region. However, until my region launches mixed caseloads, the former CRC/NPS allocation criteria still applies. I can use the Post CRC Team Identifier to cross reference the new PDU structure on nDelius, to the former CRC team structure and my PDU will inform me as to when we start allocating to mixed caseloads.

Soon, I will be able to allocate unallocated or ‘out of area’ cases to teams within my region.

April 2022
Introducing the Competency Based Framework (CBF) for Pay Progression

SEEDS2 for Practitioners

Continuous professional development (CPD)

New Structured Interventions

Electronic monitoring
May 2022
PSR pilot

CRS Interventions, Structured Interventions & Approved Toolkits

New ‘Prepare a case for sentence’ toolkit
June 2022
New way to record RSRs – detail to come

New enforcement model – details to come
January 2023
Probation Pay Deal
April 2023
Competency based framework (CBF) – details to come

Changes affecting Senior Probation Officer (SPO) – Courts

20 April 2022/in Change personas /by Annie Macnamara

Changes affecting Senior Probation Officers – Courts

Changes are listed by launch date and your region will inform you as to when these changes will impact you.

November 2021

New MI Dashboard

There will be a new MI dashboard for courts launched in November. This will enable me to have an overview of the reports completed at my court, as well as further details such as the demographics of PoPs who have had a report completed on them in my court.

Case Allocation Process

If I work in a region that the Professional Service Centre has supported (Yorkshire and The Humber, North West, South Central, East Midlands and Greater Manchester) how my team are allocated their cases in those regions will change from November 2021. I need to brief my team on the changes to their area of the allocation process in nDelius and ensure we receive full information on the area postcodes and nDelius teams from my region. It is expected that we will be allocating to the new process by June 2022.

December 2021

Diversity Information Form

The EIF (Equalities Information Form) will be replaced by the Diversity Information Form (DIF), which will be communicated and made available via Equip in December 2021. My practitioners will collect equality information at the first point of contact. I will make my team aware, that they are to complete this form on all unknown PoPs and ensure that information is checked and updated on those PoPs already known to the Probation Service. The form will be launched at the national court event in November, supported by three bite sized learning video. This form enables me to better understand our population in terms of protected characteristics, which will help to ensure that the services we commission locally, better meets the needs of our PoPs. DIF (Diversity Information Form) (rocstac.com)

January 2022

New Case Allocation Probation Instructions

From January 2022, my team will be expected to adhere to the Case Allocation Probation Instructions. Updated following unification to include allocation of cases to former CRC and NPS teams, this guidance details who they can allocate to and how. In December 2021 nDelius team structures were upgraded to reflect the new PDU structure within my region. However, until my region launches mixed caseloads, the former CRC/NPS allocation criteria still applies. My team will need to use the Post CRC Team Identifier to cross reference the new PDU structure on nDelius, to the former CRC team structures and my PDU will inform me as to when we start allocating to mixed caseloads.

Soon, my team will be able to allocate unallocated or ‘out of area’ cases to teams within my region.