My SPO will use a revised Workload Measurement Tool (WMT) as one of a handful of methods to measure the demand and resource needs, as it better represents the new operating model. The revised WMT, is a mechanism that helps HMPPS deliver the Workload Management Strategy, helping inform senior leadership decisions on managing resourcing and demand management in my region. This supports the resourcing within my team and to allow me to undertake my work and will be linked to a new allocations tool due to roll out later this year.

The revised tool works by applying proxy points calculations based on my caseload. These points are formed by a list of tasks and timings and is designed to measure my workload based on what is being expected of me now, so although it may look familiar, I will see some differences. The changes I see aren’t a sign of my workload or capacity changing, but simply a reflection of my recent workload based on current policies, national standards and what is being asked of me today. It will be further developed as my region moves towards delivering the full Target Operating Model (TOM) which means my SPO will have a more reliable overview of my capacity. It will be used as one tool to help me manage my workload more effectively.

It’s important for me to remember that the WMT is an informed estimation, and one of a handful of tools and guides that my SPO will consult when managing my workload and open dialogue will remain a priority.

The way I use the Case Management system (CMS) has also been redefined and reviewed to increase accuracy and consistency and this will be communicated to me as part of the briefing from my SPO about the WMT.

The Allocation Tool will be available to me later in 2022 will support me by alerting me to new allocations, and showing me key information about the PoP in one place, supporting my early decision making and sentence management activity.

In the ‘related links’ I will find more details on the WMT and supporting briefing packs. At the end of June, I will also be able to access a short video explaining the WMT.