Practitioner Dashboard for PO/PSO (sentence management)

From 16th January, the first in a series of dashboards designed to support me in my day-to-day work will be introduced and my region will communicate to me as to when I will start using them.

The Practitioner Dashboard will give me a clear and succinct visual overview of my workload, with the ability to see case detail instantly. Not only will this help me to plan and feel better in control of my workload, it will also help to identify activity at risk of backlog, enabling discussions with my SPO around workload and empowering me to own my data, leading data driven informed conversations. The Practitioner Dashboard & Action Tracker has been designed by my colleagues in probation regions with decades of experience, with the content driven by my P&Q Team.

I can view upcoming and outstanding ISPs, Part Bs, POM to COM handovers, Unpaid Work starts, Accredited Programme starts, cases with no next appointment, cases potentially requiring breach and more, all in one place. I can also see the number of RAR days remaining, and any activity already completed/scheduled for a RAR.

As well as showing me the number of upcoming tasks due for completion, I can quickly and easily see which case it relates to, simply by hovering my curser over the part of the dashboard I am interested in. It will tell me the Person on Probation’s name, CRN and other key details, such as target date or type of assessment required, etc. If I want to see a full, detailed list, I can click on the section I want to see and select ‘view data’. My SPO and PDU Heads will also have the ability to view their team and PDU workload, driving better discussions around workload data across my region. I can also access my colleagues Dashboards, which will support our move to the POD model and help manage activity when colleagues are absent.

I can access the Practitioner Dashboards via MS Teams, and can find the full instructions here   Document – How to access and use Power BI or Video – How to access and use Power BI

To learn how to navigate and get the best out of my Dashboard, I can watch these videos, which walk me though each section in more detail; Video – How to use the Practitioner Dashboard & Action Tracker. Alternatively I can access support in a word document Document – How to use the Practitioner Dashboard & Action Tracker.

If I need support using or accessing the dashboard, I can contact my regional P&Q team. My Officer diary will still be available to use, however the dashboard has enhanced features and gives a clearer overview of my workload.

Relevant to

  • Senior Probation Officer
  • UPW Manager
  • UPW Probation Services Officer