Actions and support for line managers

Welcome to the Line Managers support page. It has been designed specifically for line managers and provides important updates as well as a checklist of activities you need to do as a line manager to support your team.

Please utilise these resources and complete the checklist, ensuring your team has also completed any pre-transfer tasks they need to do and are aware of any tasks required post-transfer.

There are links on the right hand side to what you need to know and the checklist is a list of what you need to do.

What you need to know and do as a line manager

Download the line manager checklist or click through the tabs below to understand what you need to know and do.

Read the managers toolkit and checklist Read the Word Document version of the toolkit (AT compliant)

Key information for line managers

We think the following Hub pages will be of particular interest to line managers.

What you need to do – SOP

  • Log on to SOP to “Take a tour” to learn how to use the system. 
  • To avoid being paid incorrectly, do not change or amend bank details until 7th July. 
  • Check your hierarchy on 28th June and pull your correct line reports using a SOPHR149 form. 
  • Check any open staff absences or resignations you had at the point of transfer are on SOP. If not, please contact SSCL. 
  • Check your details are correct on Employee Self Service. 
  • If you need to restore someone’s Temporary Cover allowance, you can do that by completing the form here. 
  • You will not be able to do any pay related actions until the 7th July. 
What you need to know:

The Single Operating Platform (SOP) is used for HR and Finance and holds our personal details. Line Managers will have access to information about their team and are responsible for managing all processes relating to their team including absence, expense approvals and ensuring there is up to date information about your employees on SOP.

You will receive an email to your Justice email account on the 28th June with information about how to log in. You are responsible for managing all processes relating to your team including absence, expense approvals and ensuring there is up to date information about your employees on the Single Operating System (SOP). All of your and your staff’s information (including open sick and resignation information) should have been transferred. Guidance on SOP Manager responsibilities  can be found here. And SOP Job Aids (‘How to Guides’)  are on myHub.  

Payslips will now be electronic only and that there’s a change of pay date to the last working day of the month.  

Staff may see the incorrect line manager on SOP because of inaccuracies in the data, so a temporary line manager has been assigned to ensure there is management cover for all staff on our system. This is just a temporary approach, and line managers remain unchanged unless you or your staff have been told otherwise. As a line manager, you can pull your staff back in to your hierarchy using SOPHR149 (found on myHub).  

From 7th July, you can claim overtime and expenses on SOP (if you have transferred under the National Agreement (NA).  If you did not transfer under the NA, then you have to claim your overtime, some allowances and expenses by a manual workaround. This will be a form submission to SSCL and this will be circulated to managers shortly. Excess fares will be claimed via SOP. 

Further information: 

Guidance on SOP Manager responsibilities:

https://hmpps.myhub.sscl.com/sop-system-and-support/sop-manager-responsibilities

SOP Job Aids (‘How to Guides’) on myHub:

https://hmpps.myhub.sscl.com/job-aids/sop-guidance-job-aids

The Job Aids reflect an earlier version of SOP but the steps and information are the same.