Estates & Facilities Management

We’re modernising our estate to provide you, colleagues from partner organisations and people on probation with modern, safe and enabling environments. It is one of our key priorities highlighted in our Target Operating Model for Probation Services in England and Wales

Our Estates strategy is focussed on:

  • Providing a modern workplace
  • Enabling our estate to act as a catalyst to change the way Probation Service staff work
  • Enabling the Probation Service to work toward environmental sustainability and equality compliance
  • Creating a corporate look and feel (see our Probation Estates Design Guide)

We also aim to deliver a smaller probation estate and achieve better value for money.

The National Picture

In the first two years of our strategy, over £60m has been invested to upgrade our buildings. Following completion of our Year 2 projects, the Estates Team will have delivered 22 new properties, significantly refurbished 36 sites, carried out 36 Smarter Working projects and addressed backlog maintenance works at over 100 properties.

In Years 3 and 4 of the strategy we will invest a further £39m in our estate.

Up to 15 new properties and 7 refurbishments are planned for delivery in April 2022 – April 2023, with security upgrades included at each site to facilitate mixed caseloads.

Over the coming months we will also complete the remaining Smarter Working initiatives that were approved in 2021/22 and undertake a further round of backlog maintenance activities.

Projects to be delivered in 2023-2024 will be confirmed towards the end of 2022-23.

The Estates Team continue to work with the Unpaid Work Team to support operational delivery, including assisting with the design of the Community Payback future operating model.

 

Your region

Your leadership team and your regional Estates team will keep you informed about what all this means for your local office and region.

Further information

Please direct local office or regional Estates questions to your Estates Team or Business Strategy and Change Team contacts

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Facilities Management

24/7 contact point

The Estates Helpdesk is your contact point for all facilities management (FM) issues 24 hours a day, 365 days of the year.  Employees should log all FM issues, follow up outstanding faults, request new works, or raise a complaint or compliment through the Estates Helpdesk:

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