Probation Notification and Actioning Project (PNAP)

From Spring 2023, a dedicated administration team will communicate with prisons to identify People in Prison with referrals to community service providers on release. The service will launch in Southeast England and South Wales and roll out gradually in line with NHS regions till the end of 2023. My region will inform me as to when this service is available to us.

Instead of liaising with the prison to find out if my Person in Prison has a referral for an appointment with a community service provider, I will be notified via email by the Probation Notification and Actioning Project (PNAP) Team. Not only will this save me time, but it will also help to manage risk and support the continuation of treatment from custody into the community.

I will receive an alert on nDelius alongside an email from the PNAP mailbox, informing me that my Person in Prison has been referred for an identified need and has either had an appointment scheduled with a named community provider, or will require an appointment to be scheduled. It will also include practice nudges to consider referrals to other relevant services.

If an appointment has been scheduled, I will need to liaise with the treatment provider and support my Person on Probation to attend. If the appointment is not yet scheduled, I will need to contact the treatment provider directly who will have already received the referral, to make the appointment and inform my Person in Prison and update the PNAP team via the PNAP email notify.treatmentreferral@justice.gov.uk

To manage risk, I must ensure that my Person on Probation attends their first appointment and that I have recorded the outcome, within 15 working days of release. If my Person on Probation has failed to attend, I will use professional judgement to either reschedule the appointment or enforce.

Following the first appointment, I will continue to support my Person on Probation to attend appointments and liaise with the provider to check ongoing attendance.

Relevant to

  • Probation Officer
  • Probation Services Officer
  • Senior Probation Officer