Practitioner Dashboard for UPW Operations Manager

From 16th January, the first in a series of dashboards designed to support me and my team in our day-to-day work will be introduced and my region will communicate to me as to when I will start using them.

The Practitioner Dashboard will give me a clear and succinct visual overview of my team’s workload, with the ability to see case detail instantly. Having everything in one place, will not only help me to identify activity at risk of backlog, but it will also enable data informed discussions around workload with my practitioners and empower them to own and manage their workload in a way that gives control and reassurance. It will also enable me to be a data-driven leader in conversations with PDU Heads and staff around workloads.

The Practitioner Dashboard & Action Tracker has been designed by my colleagues in probation regions with decades of experience, with the content driven by my P&Q Team. I can view my team’s upcoming and outstanding initial appointments, ISPs; protected characteristics monitoring; accommodation & employment status; UPW starts, assessments and reviews; incomplete outcome; enforcement; outstanding breaches; and terminations, in one place. I can access the Practitioner Dashboards via MS Teams, and can find the full instructions here   Document – How to access and use Power BI or Video – How to access and use Power BI

To learn how to navigate and get the best out of my Dashboard, I can watch these videos, which walk me though each section in more detail; Video – How to use the Practitioner Dashboard & Action Tracker. Alternatively I can access support in a word document Document – How to use the Practitioner Dashboard & Action Tracker

If my team or I require support using or accessing the dashboard, I can contact my regional P&Q team. Officer diaries will still be available to use, however the dashboard has enhanced features and gives a clearer overview of my team’s workload.

Relevant to

  • SPO
  • UPW Case Admin
  • UPW PSO
  • PO/PSO
  • Case admin

Related links