How to access MyLearning

Last update: 26 November, 2021

NB: Email address in SOP

It is important that your SOP (HR) record is showing your correct email address. If you make requests to SSCL for myLearning passwords etc the automated response will be sent to the email address on your SOP record. Your employee number (or username) is nms followed by six numbers ie nms123456 (case sensitive). Go to SOP to ensure your email is correct and follow the instructions below:

Enter your employee number/username (it is the same thing and case sensitive) >> My Personal Information and under My Details you will see your email address (first.surname@justice.gov.uk)

Learning records and myLearning

myLearning is where you can view your learning record and all available courses.

In the case of transitioning staff, we recognise all learning previously completed which means you only need to complete what is outstanding in your learning pathway.

Staff with existing access to myLearning

For some staff who had set up myLearning accounts prior to transfer, we were able to identify those accounts and match them to an individual transferring into the Probation Service to create a new learning profile.

The front screen for myLearning for these people will look like this. Please continue to use the log in name created prior to transfer. The record of learning should reflect learning done prior to and following transfer.

Screen shot of myLearning login page

Employee number (e.g. nms12345678 with nms in lower case).

NB: If you’ve forgotten your password use the ‘Forgotten…’ under the login button.

Useful videos

Guide on how to log on to myLearning

Guidance for Line Managers on how to view team records

Guidance for Line Managers on how to view the line manager dashboards

Staff without an existing myLearning account

If you did not have an account previously, or we were not able to match your account, you will have received new log in details to use your nms employee number (e.g. nms12345678 with nms in lower case).

For those staff who received new account details, but who also had a CRC account the two accounts will need to be merged. You need to email training-services-delegate-management@gov.sscl.com giving details of your old account log in and also your new nms employee number and they will be able to merge your accounts. Once you have done this, when you next log on to myLearning all the learning you have completed, using either of accounts, will be recorded on one single record. Going forward you just need to continue to use your nms number to log onto myLearning.

If you are unsure if you need your account merging or have lost the original email you will be able to confirm that you are logging in correctly by looking at the homepage. If when you log on you see the image below this indicates you need to have your old account merged with your new account detail. You will need to contact SSCL, following the instructions above. They will also be able to perform a password reset on your new account should you require it.

Help and queries

Guidance videos and Job aids are available on myLearning under the ‘Help’ section and further information about myLearning can be found on myHub at myLearning.